Tech Talks: What Makes the 2021 Singapore Best Workplaces™️ in Technology Unique?

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Singapore’s ambition is to be recognized as a regional technology hub. With the sizable presence of around 80 of the world’s top 100 technology firms here1 and a perpetual war for talent in this highly competitive and rapidly evolving industry, establishing a List of employee-validated best technology companies to work for in Singapore is a long-awaited move. Today, we are proud to unveil the inaugural Singapore Best Workplaces in Technology List, which recognizes exemplary companies in the information and communication technologies industry in two categories:

• Singapore Best Workplaces in Technology – Small Category (<100 employees)
• Singapore Best Workplaces in Technology – Medium and Large Category (≥100 employees)

Our inaugural list makers have shown that business success and building a high trust culture can happen concurrently and are, in fact, complementary. These companies create a safe and conducive environment for learning and innovation, and prioritize employee care and well-being, which supports their talent strategy and enables business growth and expansion.  

What makes these companies stand head and shoulders above their competition? Based on data from the Great Place to Work® Trust Index™ survey and Culture Audit submissions, these companies (“Tech Best”) distinguish themselves from the others (“Tech Rest”) with three key characteristics: 

1. Leadership behavior that reinforces mutual trust and respect

Among Tech Best, leaders have a clear vision of their company’s true north and make their expectations clear. The right people are hired and assigned to the right jobs, employees hear from their leaders and are updated on important issues and changes regularly via a variety of channels. Having empowered their people, these leaders then take a step back and give their employees autonomy, trusting that they will do a good job without watching over their shoulders.

Management has a clear view of where the organization is going and how to get there

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Management does a good job of assigning and coordinating people

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2. Equipping employees with the right resources and support

Next, Tech Best ensure that employees are given the necessary support—physical infrastructure, training and development, as well as control over their work environment and jobs. Training and development can range from traditional learning methods to targeted job exposure and involvement in projects, which allow employees to grow professionally and keep abreast of industry trends. Importantly, and frequently overlooked, these companies also involve employees in decisions that affect their jobs or work environment.

I am offered training and/or development to further myself professionally

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Management involves people in decisions that affect their jobs or work environment

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3. Creating a conducive work environment for experimentation

Finally, Tech Best cultivate and reinforce a work culture that facilitates experimentation and innovation. They do this by creating a safe space where employees are encouraged to explore, try new ways of doing things and dare to fail. Appreciation and affirmation are a way of life. When employees succeed, they celebrate together. When projects do not go as planned, lessons are learned, and people move on. This is consistently practiced and reinforced at all levels and across the company.

We celebrate people who try new and better ways of doing things at work

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This is a psychologically and emotionally healthy place to work

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Some of these characteristics are much easier said than done, and it is even more remarkable when it is fully and consistently practiced across the whole organization. It requires commitment and conscious effort based on an underlying philosophy of mutual trust and respect, coupled with leaders at every level taking ownership to cascade and role model desired behaviors and manage their teams in alignment with their company’s values.  

In this fast-paced, dynamic industry where top talent is highly mobile and coveted by competitors, investing in their workplace culture has enabled the Best Workplaces on this List to thrive. Indeed, 92% of employees say that they would strongly endorse their company to friends and family, and 86% say that they want to work there for a long time.  To find out who’s on our inaugural Best Workplaces in Technology List this year, click here.

“With Singapore’s aim to be a regional technology hub, companies on the 2021 Singapore Best Workplaces™ In Technology List are leading the way. These companies demonstrate that placing focus on business growth and putting people first need not be mutually exclusive. With the continuous war for talent in a highly competitive and rapidly evolving industry, we hope that these 10 ranked technology companies can be examples for industry players and provide attractive options for talent looking for their next place to grow their career,” said Ms Evelyn Kwek, Managing Director of Great Place to Work ASEAN and ANZ.

To find out how your workplace culture stacks up and take your first step to joining the Great Place to Work-Certified™ community, click here. 



Pamela Sng

Pamela is our Senior Consultant and Research Lead for Great Place to Work® ASEAN and ANZ. She has over two decades of consulting and policy experience helping organizations in their journey to become fair and progressive employers. She believes that every organization has the potential to be a great workplace, and works with data to distil insights and develop resources to help them. When she’s not burrowing down the rabbit hole of numbers and words, she’s probably immersed in a new K-drama or catching up with friends over a virtual drinks session.

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To be eligible for the World’s Best Workplaces list, a company must apply and be named to a minimum of 5 national Best Workplaces lists within our current 58 countries, have 5,000 employees or more worldwide, and at least 40% of the company’s workforce (or 5,000 employees) must be based outside of the home country. Extra points are given based on the number of countries where a company surveys employees with the Great Place to Work Trust Index©, and the percentage of a company’s workforce represented by all Great Place to Work surveys globally. Candidates for the 2017 Worlds Best Workplaces list will have appeared on national workplaces lists published in September 2016 through August 2017.