Word Wide Technology (WWT) provides cloud platforms and essential services by building and deploying IT infrastructure that millions of people and organizations use every day. The utilization and dependency on cloud computing has grown exponentially due to Covid-19 to keep remote employees, health workers, teachers, students, and families connected and productive.
Communications to employees were intentional and regular in providing guidance, updates and reassurance on the rapidly changing situations. Focus was on promoting health, resiliency, teamwork and overall wellness. Besides ensuring conducive remote work conditions, they strived hard to engage employees in mind, body and spirit through creative virtual activities (team socials, happy hours), incentives to keep fit (Step Challenge), and celebratory surprises (Mother & Father’s Day gift packs). Besides caring for co-workers, staff volunteers with their families participated in the Virtual Charity Concert to raise funds for charity, remembering those less privileged.
Prioritizing safety, the AWAKE campaign emphasized safety protocols to all. On-site employees worked 33 hours instead of 40 hours due to staggered work schedules to keep them safer, with no reduction in pay or benefits. All frontline employees were given additional monthly incentive pay and an extra 5 days of paid leave. The Workforce Optimization Program provided job rotation opportunities for roles affected by reduced business activities eg recruiters, matched to projects where resource demand was high. This initiative helped to retain jobs and provided an opportunity to reskill.