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Tan Tock Seng Hospital

76^%

Employees say this is a great place to work

Company Overview

About Tan Tock Seng Hospital

Tan Tock Seng Hospital (TTSH) is one of the largest multi-disciplinary hospitals in Singapore with 5 centres of excellence, including the National Centre for Infectious Diseases (NCID). TTSH has strong roots in the community for over 175 years. Together with community partners, we bring care beyond the hospital into the community as an integrated care organisation – Central Health. We are also a healthcare leader in population health, systems innovation, health technologies and workforce transformation.

COMPANY SIZE

9,000 Employees

(Medium and Large)

INDUSTRY

Healthcare

Learn more about Tan Tock Seng Hospital

Company culture at Tan Tock Seng Hospital

The employee experience at Tan Tock Seng Hospital, compared to a typical Global company

76% of employees at Tan Tock Seng Hospital say it is a great place to work compared to 53% of employees at a typical Global company

Tan Tock Seng Hospital 76%

Typical company 53%

Source: Great Place to Work® 2019 Global Employee Engagement Study

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This is a physically safe place to work

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I am proud to tell others I work here

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I feel good about the ways we contribute to the community

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I am given the resources and equipment to do my job

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When I look at what we accomplish, I feel as sense of pride

“We are happy to be on this journey as a Great Place to Work and a Great Place to Learn. At Tan Tock Seng Hospital, we are committed to Better People delivering Better Care for a Better Community. Our people are fully onboard and remain steadfast to our mission of care even in this unprecedented year of COVID-19. I am incredibly proud of their collective efforts during this crisis, touched by their hard work and sacrifices, and encouraged by their endorsement that we are in this together. We care for one another to better care for our patients. Moving ahead, healthcare needs to change to stay relevant to the needs of our fast-ageing population and be ready for the next outbreak. Our people learn and innovate with partners to transform care for our patients, leverage technology for digitalisation, and redesign jobs for meaningful work. What keeps us going is the relationships we have with one another. We call this our Kampong Spirit!”

“I started as a House Officer in TTSH about ten years ago and have been very much a part of this place since then. As I progressed from House Officer to Consultant over the years, my roles and responsibilities have also changed. I was very fortunate to meet many good mentors here whom I go to for advice on what to expect at each phase of my career journey. My department is a heart-warming place for me because of my friends and seniors. We are like a small, closely knitted family. During this past ten years, I have had many unforgettable moments every day. I feel that the experiences that I have here makes me grow as a better person in many ways.”

“When SARS happened, I was only with TTSH for three years as a Technical Officer. I felt scared at that time because I did not know what to expect. Fortunately, I had a very good superior who encouraged and supported me. Despite my fear, I learned a lot about managing a pandemic. That experience has helped me during the COVID-19 situation, when I was assigned the challenging task of setting up the NCID Screening Centre in a very short time period. We were able to do it because of the good team spirit that we have. I know that I can get help anytime and anywhere in this Hospital. That is why I have encouraged my son to join me at TTSH to continue to serve the public and our patients.”

“What makes TTSH a great place to work is the People. TTSH is like a home to me, and colleagues feel like family. I joined the TTSH Management Associate Programme three years ago, after graduating with a degree in Psychology. The MAP is a two-years programme that provided me with exposure to different roles in Hospital Operations and Administration, as well as a posting out to the National Healthcare Group. When I completed the MAP, I was still interested in Psychology and applied to join the Psychology Department. Being new to clinical work, my learning curve was very steep. But my seniors and supervisors supported me closely with on-the job training, work observations, competency assessments as well as debrief sessions where I received open feedback on how I could have done better. I have had tremendous growth and learning opportunities during my unique career journey.”

“I had the opportunity to be part of National Centre for Infectious Diseases (NCID) after joining TTSH for about three years. I really valued this rare learning opportunity to take on a planning role as part of the Secretariat to ramp up NCID operations and get it operationally ready for outbreak. When COVID-19 happened, I returned to clinical work to support the running of the NCID Screening Centre. I would sum up my experience here as ‘fulfilling and enriching’ both in the care for patient and also being constantly stimulated with the learning opportunities.”