Why DEIB Matters: Transforming Your Workplace for the Better

TED KITTERMAN

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Ted Kitterman

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As June marks DEIB (Diversity, Equity, Inclusion, and Belonging) Month, it’s an opportune moment to reflect on the strides and challenges in workplace equity, particularly within the ASEAN and ANZ regions. These regions exhibit unique workplace cultures where DEIB initiatives are becoming increasingly pivotal. According to a study by Great Place To Work® , it shows that companies that build a “for all” or “innovation by all” culture generated 5.5 times more revenue growth compared to their less inclusive counterparts.

In the ASEAN region, where diverse ethnicities and cultures converge, achieving genuine inclusion can be complex yet rewarding. Meanwhile, in the ANZ region, the focus on equitable policies has been shown to significantly improve employee retention and innovation. As businesses strive to create environments where every employee feels valued and empowered, leveraging a structured framework like the “Four Equities” can provide a clear path toward meaningful progress in DEIB.

 

Diverse, inclusive organizations aren’t just better for employees — they have stronger business performance and higher stock market returns.

Leaders looking for a competitive edge must ask: “Is my organization equitable?”

Great Place To Work® research has found that diversity, equity, inclusion & belonging (DEIB) is best measured using the framework of the “Four Equities.”

“A lot of organizations want to build a truly equitable and empathetic workplace, but don’t know how to start,” explains Marcus Erb, vice president, data science and innovation at Great Place To Work. “This is really complex work, but if we focus on these four things, suddenly it clicks.”

The four equities were developed as part of The Great Transformation, a three-year research initiative with 11 companies to crack the code of DEIB.

What are the Four Equities?

Each equity represents a vector of the employee experience that affects efforts to improve equity and inclusion throughout organizations.

1. Equity of demographics

According to Great Place To Work research, there isn’t a prescriptive number that a company must reach to have the adequate representation of minority voices across the organization.

Instead, companies should ask themselves: “Does your workforce reflect the communities and clients you work in and serve?”

That representation should be reflected across all demographics, roles, and leadership levels.

“What does your leadership look like? Your boards, your CEO, your executives — do they reflect those communities as well?” Erb says.

2. Equity of compensation

Pay equity doesn’t mean equality, but organizations must do a careful audit to understand where they might be overlooking qualifications and skills in some of their workers. For example, does your organization pay a recent college graduate more than someone who has five years of experience working for your company?

Overemphasizing college degrees and traditional career paths can lead to disparity in your workforce.

Companies should also consider external factors that impact employees’ financial well-being. “How can we consider the full economic background of people — not just the work?” Erb says. “Are we rewarding employees in a way that allows each person to experience financial security and be able to pursue their life goal?”

For example, companies might want to offer additional support to neurodiverse employees who might be living on their own for the first time and need additional support navigating financial decisions. Other companies might consider additional ways to support people managing student loans or the costs of caring for a family member.

3. Equity of opportunity

Does every employee in your company have the opportunity to grow and develop? Who is the most likely to be promoted?

Who gets the plum assignments that lead to one-on-one time with top leaders, development of new skills, and opportunities to change job roles?

It’s important to collect hard data, not just about who gets promoted, but also who gets access to training and development, Erb says. Analyze any gaps across different identities, including gender, ethnicity, age, caregiving responsibilities, and more.

Hard data should then be matched to how employees say they feel. Do they feel promotions are handled fairly? Is everyone confident that the company and their manager are invested in their professional growth and development?

“Once you get that picture, you’ll identify the areas where you can improve,” Erb says.

4. Equity of well-being

Well-being has become an essential consideration for DEI&B, particularly as belonging plays a crucial role in employee well-being. Do all employees in your company consistently experience inclusion, belonging, social support, and a sense of purpose?

“You need to feel that you belong there, that you’re accepted for yourself,” Erb says. “If not, you’re going to experience assimilation, burnout, all these other terrible things.”

One particular area where employees often have inconsistent experiences compared to their colleagues is around purpose and meaning at work.

“We saw in our research that folks don’t experience an equal sense that their work matters,” Erb says. Equity of well-being requires employers to consider the whole employee, the lives that shaped their journey to the organization and the burdens they may face outside the company’s walls.

“The goal is for employees to show up and bring the best version of themselves to their work,” Erb says.

Starting with opportunity

All the equities are interrelated, but a focus on equity of opportunity has been found to quickly impact the other three equities.

“They’re all important,” Erb says, “but I would say the most critical is equity of opportunity.”

Employees who have equal opportunity to grow and develop are more likely to have higher levels of well-being and are more likely to be promoted into roles with higher salaries.

“If you focus on equity of opportunity, you’re going to promote leaders who can help you create a more diverse workplace, and address equity of compensation,” Erb says.

What are some ways organizations can improve the equity of opportunity for all workers? A simple, but often overlooked example is requiring all people leaders to have a one-on-one meeting with their direct reports.

“If you’re not having one-on-one conversations with your folks about what’s important to them, their performance, what they want to grow into, they can’t grow,” Erb says “And fundamentally, they’ll never experience a fair sense of growth.”

When managers don’t build relationships, employees are left to rely on luck, politics, manipulation, and other unsavory behaviors to get ahead. One-on-one meetings can also alleviate other issues within the organization, such as a broken promotion pipeline.

When managers have development conversations and build relationships with their direct reports, promotions become more merit- and performance-driven.

“You can connect with the human that you’re working with because you start to care,” Erb says. “And as soon as you have that care, as soon as you have that empathy, the growth just happens.”

The power of data

The four equities provide the framework, but employee data is what informs leaders about the performance of their organization.

“You can be doing great things and employees are telling you, ‘No, it’s not actually working,’” Erb says. “There’s a truth in people’s experiences that you don’t get externally.”

It’s not always bad news, either. Sometimes employees will tell you about something that is making a positive impact that you can formalize and scale to the rest of the organization.

It all starts with an assessment, Erb says.

“Get some data. Look at your company and figure out where you really are — and then think about where you want to be and articulate those goals.”

The right kind of goals for your organization will be both realistic and a bit of a stretch.

The good news is that progress on the four equities are tied to stronger employee recruitment and retention, and improved overall business performance. When employees experience the four equities, they are more likely to advocate for their company, to become brand ambassadors, and stay with their employer long-term, Erb says.

“They demonstrate more agility and effort — all the metrics we look at just start to jump off the page.”

Benchmark your workplace

Get the data you need to measure the four equities at your workplace via Great Place To Work Certification™.

https://greatplacetowork.com.sg/certification/

 

TED KITTERMAN

Ted Kitterman is a content manager for Great Place To Work®. Ted has experience covering the workplace, business communications, public relations, internal communications, work culture, employee well-being, brand purpose and more. His work shines a light on the unparalleled data and insights offered by Great Place to Work’s decades of research, helping the company share its vision of a great place to work For All™.

Great Place To Work identifies Best Workplaces in Asia™ by surveying 2.1 million employees in Asia and the Middle East about the key factors that create great workplaces for all and analyzing company workplace programs impacting 5.9 million employees in the region.

To be considered, companies must first be identified as outstanding in their local region by appearing on one or more of our Best Workplaces lists in Bahrain, Greater China (including China, Hong Kong and Taiwan), India, Indonesia, Japan, Kuwait, Oman, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, UAE, Vietnam during 2022 or early 2023.

Companies rank in three size categories: Small and Medium (10-499 employees); Large (500+); and Multinational. Multinational organizations are also assessed on their efforts to create great workplaces across multiple countries in the region. They must appear on at least two national lists in Asia and the Middle East and have at least 1,000 employees worldwide with at least 40% (or 5,000+) of those employees located outside the headquarters country.

Great Place To Work identifies Best Workplaces in Asia™ by surveying over 1 million employees in Asia and the Middle East about the key factors that create great workplaces for all and analyzing company workplace programs impacting over 4.7 million employees in the region.

To be considered, companies must first be identified as outstanding in their local region by appearing on one or more of our Best Workplaces lists in Greater China (including China, Hong Kong and Taiwan), India, Indonesia, Japan, Kuwait, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, UAE, Vietnam during 2021 or early 2022.

Companies rank in three size categories: Small and Medium (10-499 employees); Large (500+); and Multinational. Multinational organizations are also assessed on their efforts to create great workplaces across multiple countries in the region. They must appear on at least two national lists in Asia and the Middle East and have at least 1,000 employees worldwide with at least 40% (or 5,000) of those employees located outside the headquarters country.

Great Place To Work® Best Workplaces™ in Singapore 2023 Evaluation Methodology

This year, Great Place To Work® Singapore is proud to launch our inaugural Singapore Best Workplaces™ in Healthcare & Biopharma List. This list recognizes exemplary companies in the healthcare & biopharma industry.

Recognized as a global hub for medical technology and research, Singapore has attracted top healthcare and biopharma talents and companies from around the world. It has become the center for essential healthcare services and innovations with its world-class research institutes, academic medical centers, and industry clusters.

In turn, the healthcare and biopharma sectors play a critical role in the country’s economic competitiveness, sustainability, and innovation. These industries have significantly helped in the overall improvement of public health and well-being of the people of Singapore and its neighboring countries.

The inaugural Singapore Best Workplaces in Healthcare and Biopharma List puts the spotlight on the organizations that are dedicated to providing employee satisfaction and engagement, and their commitment to excellence in the industry.

The companies in our Great Place To Work Certified™ community have the premier distinction that helps attract the best talent, build your employer brand, and secure a competitive advantage. To achieve this, they built a working environment that is purpose-driven and people-first. These companies have demonstrated that showing authentic care, prioritizing employee’s holistic well-being, and building a culture of trust go hand in hand with growth and success.

To determine the 2023 Singapore’s Best Workplaces in Healthcare and Biopharma, Great Place to Work®️ analyzed confidential survey feedback representing nearly 12,000 employees working in the tech industry in Singapore.Employees responded to over 60 survey questions describing the extent to which their organization creates a Great Place to Work For All™️. Eighty-five percent of the evaluation is based on what employees say about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. Great Place to Work analyzes these experiences relative to each organization’s size, workforce make up, and what’s typical relative to their peers in the industry.The remaining 15 percent of the rank is based on an assessment of all employees’ daily experiences of innovation, the company’s values, and the effectiveness of their leaders, to ensure they’re consistently experienced.To be considered, companies had to meet the Great Place to Work-Certified standard. To ensure survey results truly represent all employees, Great Place to Work requires that Trust Index©️ survey results are accurate to a 95% confidence level with a 5% margin of error or better. We review any anomalies in survey responses, news and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results. Companies with 10 to 99 people were considered for the small and medium category; companies with 100 employees or more were considered for the large category.

Great Place To Work® Best Workplaces™ in Singapore 2023 Evaluation Methodology

To determine the 2023 Singapore’s Best Workplaces in Technology, Great Place To Work®️ analyzed confidential survey feedback representing nearly 12,000 employees working in the tech industry in Singapore. Employees responded to over 60 survey questions describing the extent to which their organization creates a Great Place To Work For All™️. Eighty-five percent of the evaluation is based on what employees say about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. Great Place To Work analyzes these experiences relative to each organization’s size, workforce make up, and what’s typical relative to their peers in the industry. The remaining 15 percent of the rank is based on an assessment of all employees’ daily experiences of innovation, the company’s values, and the effectiveness of their leaders, to ensure they’re consistently experienced. To be considered, companies had to meet the Great Place To Work-Certified standard. To ensure survey results truly represent all employees, Great Place To Work requires that Trust Index©️ survey results are accurate to a 95% confidence level with a 5% margin of error or better. We review any anomalies in survey responses, news and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results. Companies with 10 to 99 people were considered for the small and medium category; companies with 100 employees or more were considered for the large category.

Methodology

This year, Great Place To Work™ Singapore is proud to launch our inaugural Singapore Best Workplaces in Technology List. This List recognizes exemplary companies in the information and communication technologies industry in four categories:

  • Micro category (10–29 employees)
  • Small (30-99 employees)
  • Medium (100-999 employees)
  • Large (> 1000 employees)

With Singapore’s ambition to be recognized as a regional technology hub, the influx of technology firms (around 80 of the world’s top 100 technology firms have a presence here) and global rankings that place us a leading technology hub outside of San Francisco, the establishment of a Singapore Best Workplaces List in Technology is indeed a timely and needed one. Technology firms in Singapore are characterized by hyper-growth and ambitious expansion plans. This means a continuous war for talent in a highly competitive and rapidly evolving industry.

To maintain our lead as a technology and innovation hub, the ability to attract, retain and sustain skilled talent is critical. We are proud that companies in our Great Place To Work®-Certified community List have built a high-trust culture, engaged employees and maximized their potential to facilitate innovation. They are purpose-driven and adopt a people-first mindset. These are companies that have shown that authentic care and employee well-being need not be compromised for ambitious growth, and that it is possible for businesses to scale up quickly and responsibly. Their culture and core values are embodied in every individual—from senior leadership to rank-and-file employees—and differentiate them from their competitors, priming them to be powerful magnets for top talent.

To determine the 2022 Singapore’s Best Workplaces in Technology, Great Place To Work®️ analyzed confidential survey feedback representing nearly 12,000 employees working in the tech industry in Singapore.Employees responded to over 60 survey questions describing the extent to which their organization creates a Great Place To Work For All™️. Eighty-five percent of the evaluation is based on what employees say about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. Great Place To Work analyzes these experiences relative to each organization’s size, workforce make up, and what’s typical relative to their peers in the industry.The remaining 15 percent of the rank is based on an assessment of all employees’ daily experiences of innovation, the company’s values, and the effectiveness of their leaders, to ensure they’re consistently experienced. To be considered, companies had to meet the Great Place To Work-Certified standard. To ensure survey results truly represent all employees, Great Place To Work requires that Trust Index©️ survey results are accurate to a 95% confidence level with a 5% margin of error or better. We review any anomalies in survey responses, news and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results. Companies with 10 to 99 people were considered for the small and medium category; companies with 100 employees or more were considered for the large category

 

Methodology

To determine the 2022 Singapore’s Best Workplaces™️, Great Place To Work®️ analyzed confidential survey feedback representing close to 70,000 employees across different industries in Singapore. Employees responded to over 60 survey questions describing the extent to which their organization creates a Great Place to Work For All™️. 85% of the evaluation is based on what employees say about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do.

Great Place To Work analyzes these experiences relative to each organization’s size, workforce make up, and what’s typical in their industry. The remaining 15% of the rank is based on an assessment of all employees’ daily experiences of innovation, the company’s values, and the effectiveness of their leaders, to ensure they’re consistently experienced. To be considered, companies had to meet the Great Place To Work Certified standard. To ensure survey results truly represent all employees, Great Place To Work requires that Trust Index©️ survey results are accurate to a 95% confidence level with a 5% margin of error or better. We review any anomalies in survey responses, news and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results.

Companies with 10-29 people were considered for the Micro category; those with 30 to 99 people for the Small category; companies with 100 to 999 employees were considered for the Medium category; and those with 1,000 or more for the Large category.

Great Place To Work® Best Workplaces™ in Singapore 2023 Evaluation Methodology

To determine the 2023 Singapore’s Best Workplaces in Technology, Great Place To Work®️ analyzed confidential survey feedback representing nearly 12,000 employees working in the tech industry in Singapore. Employees responded to over 60 survey questions describing the extent to which their organization creates a Great Place To Work For All™️. Eighty-five percent of the evaluation is based on what employees say about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. Great Place To Work analyzes these experiences relative to each organization’s size, workforce make up, and what’s typical relative to their peers in the industry. The remaining 15 percent of the rank is based on an assessment of all employees’ daily experiences of innovation, the company’s values, and the effectiveness of their leaders, to ensure they’re consistently experienced. To be considered, companies had to meet the Great Place To Work-Certified standard. To ensure survey results truly represent all employees, Great Place To Work requires that Trust Index©️ survey results are accurate to a 95% confidence level with a 5% margin of error or better. We review any anomalies in survey responses, news and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results. Companies with 10 to 99 people were considered for the small and medium category; companies with 100 employees or more were considered for the large category