At the 2023 Best Workplaces in Asia, Employees Receive a Higher Standard of Care

TED KITTERMAN

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DAPHNE LEE

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TED KITTERMAN AND DAPHNE LEE

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Employees are more likely to report fair promotions, special and unique benefits, and a caring environment that supports their health and well-being. 

Asia has struggled to recover from the COVID pandemic, a fact underscored by China — largest economy in the region — having lower than expected growth and record high youth unemployment.  

The numbers paint a clear picture of the challenges faced by business leaders throughout Asia. Every company must look to maximize the potential of their employees, increasing efficiency and productivity. 

The 2023 Best Workplaces in Asia™ List offers a guide for how to accomplish this goal. At companies who made this year’s list, 90% of employees say people give extra effort at their company. 

What inspires these employees to work harder and sacrifice more to help their employer succeed? At the Best Workplaces™, employees consistently report a higher level of care from management and from their co-workers. 

“When you show employees how much you care, they will reward you with hard work, higher innovation rates, and higher productivity,” said Michael C. Bush, CEO of Great Place To Work®.   

“The Best Workplaces in Asia demonstrate the value of investing in your employees and creating an equitable environment where everyone can succeed.” 

90% of their people are willing to give extra and stay at the company. Companies will see a return on their investment when they genuinely care for their people and build a culture where employees can thrive in the workplace,” said Evelyn Kwek, Managing Director, Great Place To Work ASEAN and ANZ. 

This year’s list includes 200 companies from Asia and the Middle East, with winners being selected for one of three size categories: small and medium (10–499 employees), large (500+ employees), and multinational companies (more than 1,000 employees, among other criteria). 

Extraordinary care

In many ways, the actions that set apart the Best Workplaces in Asia from a typical workplace are those that demonstrate an higher standard of care for employees. 

In a global benchmark study, only 57% of global employees said their co-workers cared for each other and only 65% said they could be themselves at work. Only 55% of employees at a typical company say their workplace is psychologically and emotionally healthy. 

The Best Workplaces in Asia show these numbers can be dramatically improved. 

For winning companies, 88% of employees report a psychologically and emotionally healthy workplace. Even better, 90% of employees say they can be themselves and 91% say their co-workers care for one another. 

Workato, No. 7 in the small and medium category, implemented a company-wide day known as the ‘Global Day Off’ where employees get a day off every month till November, and one week between Christmas and New Year. This was to recognize that as a global office, employees were not able to fully unplug from work during local public holidays. 

AmCham Singapore, No. 69 in the small and medium category supports employee development by presenting opportunities for team members to embark on talent development training, including the leadership team with coaching sessions, partially sponsoring employees to complete their tertiary education. This initiative supports employees looking to upgrade their qualifications by providing flexi-work arrangements for them to balance work and study, in addition to financial support.  

At the Best Workplaces in Asia, 88% of employees say that management delivers on its promises — 11 percentage points higher than the benchmark for other workplaces surveyed. Such a high approval rating is achieved because when leaders say they care for their employees, they also take action to show just how much they care. 

Offering flexibility

Flexible work options are another way that companies are showing care for their workers. Many companies on the Best Workplaces list cited flexible work as one of their tools for promoting employee well-being and tailoring work benefits to meet the individual needs of workers. 

Salesforce, No. 20 in the multinational category supports its employees through a “Return+Remote” guidance which means that there is no one-size-fits-all approach to modern work. Teams are empowered to determine how and where they work – and leverage their offices for deeper collaboration, continuous coaching, peer mentoring, and employee enablement 

At Netvirta, No. 99 in the small and medium category, it continues to adopt a hybrid work arrangement. There is flexibility for teams to decide which days of the week to work from home or the office, allowing employees to strike a balance between productivity and engagement. Beyond the flexible work options, the company also implemented flexible benefits for employees. A yearly allocated amount can be used across a variety of categories such as electronics, mental health support and family support, whichever suits their needs most. 

At the Best Workplaces in Asia, 84% of employees report having special and unique benefits — an impressive 14 percentage points higher than the mark set by other workplaces that participated in the survey. 

Fair promotions and training opportunities

Training and development programs are another way that companies in Asia demonstrate care for their employees, investing in their careers and professional goals. 

At the Best Workplaces in Asia, 84% of employees report that managers at their company avoid favoritism and promote fairness — 12 percentage points higher than the benchmark for other participating workplaces.  

That can only happen when companies increase opportunities for development and training, and create a clear path for advancement into leadership roles. 

At DHL Express, No. 1 in the multinational category, a program called Shift Up a Gear helps more women reach leadership positions in the organization. The company also offers leadership training to all employees through its Certified International Specialist program, where employees undergo specific training to learn about DHL’s unique culture and operations.     

Deloitte, No. 6 in the multinational category, has invested in Deloitte University, where it builds state-of-the-art facilities and curricula to develop future leaders for the organization. Facilities are present in every region where Deloitte operates, with a new facility being built in China.

In Singapore, TC Acoustic, No. 14 in the small and medium category, has a workforce with an average age of 27 years old. The company is staffed mostly by Millennials and Gen Zs. Interns who work at the company are actively involved with the staff to share ideas, change processes and highlight issues or problems that they see.  

The Best Workplaces are also focused on bringing new voices into the leadership of their organization, with many companies in the region focused on helping women grow their careers. 

At these companies, 84% of employees report that promotions are fair at their company, 11 percentage points higher than the average for other workplaces surveyed.  

Improving fairness

Medtronic, No. 7 in the multinational category, has a Women Leadership Accelerator program that equips and prepares women to grow into leadership roles at the company. The program has four main goals: 

  • Create a community of support through networking 
  • Train and educate participants on the executive operations at Medtronic 
  • Pair individuals with dedicated mentors, coaches, and sponsors 
  • Offer hands-on experience to help participants grow their skills 

Helping women grow their careers is also a focus for Cisco, No. 3 in the multinational category. 

The tech company built a Women’s Inventor Network program to increase the number of female inventors who obtained patents for their ideas. Teams were assigned an experienced mentor to help them navigate the patent application process, with the ultimate goal of submitting a patent proposal into the Cisco Patents Online system. 

Regardless of outcome, all participants are given feedback on their proposals, allowing employees to take risks and participate in the innovation process. The result? More employees feel their work is meaningful and the company also increases the number of people contributing new ideas and strategies. 

At winning workplaces, 90% of employees believe they “make a difference” — an experience that has been found to improve well-being for employees, boost retention rates, and drive higher rates of innovation. 

How to make the list

Think your company deserves special recognition? Get started here to become eligible for next year’s Best Workplaces honors. 

DAPHNE LEE

Daphne believes in building community-relatable content, telling stories through narratives that add value in today’s workplace and in culture-building. Her idea of a great workplace is one that thrives on openness, support and inclusivity while building trust and working towards a common business growth and purpose. A journalist, she spent 15 years writing for trade publications, lifestyle magazines and broadsheet supplements.

TED KITTERMAN

Ted Kitterman is a content manager for Great Place To Work®. Ted has experience covering the workplace, business communications, public relations, internal communications, work culture, employee well-being, brand purpose and more. His work shines a light on the unparalleled data and insights offered by Great Place to Work’s decades of research, helping the company share its vision of a great place to work For All™.

Great Place To Work identifies Best Workplaces in Asia™ by surveying 2.1 million employees in Asia and the Middle East about the key factors that create great workplaces for all and analyzing company workplace programs impacting 5.9 million employees in the region.

To be considered, companies must first be identified as outstanding in their local region by appearing on one or more of our Best Workplaces lists in Bahrain, Greater China (including China, Hong Kong and Taiwan), India, Indonesia, Japan, Kuwait, Oman, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, UAE, Vietnam during 2022 or early 2023.

Companies rank in three size categories: Small and Medium (10-499 employees); Large (500+); and Multinational. Multinational organizations are also assessed on their efforts to create great workplaces across multiple countries in the region. They must appear on at least two national lists in Asia and the Middle East and have at least 1,000 employees worldwide with at least 40% (or 5,000+) of those employees located outside the headquarters country.

Great Place To Work identifies Best Workplaces in Asia™ by surveying over 1 million employees in Asia and the Middle East about the key factors that create great workplaces for all and analyzing company workplace programs impacting over 4.7 million employees in the region.

To be considered, companies must first be identified as outstanding in their local region by appearing on one or more of our Best Workplaces lists in Greater China (including China, Hong Kong and Taiwan), India, Indonesia, Japan, Kuwait, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, UAE, Vietnam during 2021 or early 2022.

Companies rank in three size categories: Small and Medium (10-499 employees); Large (500+); and Multinational. Multinational organizations are also assessed on their efforts to create great workplaces across multiple countries in the region. They must appear on at least two national lists in Asia and the Middle East and have at least 1,000 employees worldwide with at least 40% (or 5,000) of those employees located outside the headquarters country.

Great Place To Work® Best Workplaces™ in Singapore 2023 Evaluation Methodology

This year, Great Place To Work® Singapore is proud to launch our inaugural Singapore Best Workplaces™ in Healthcare & Biopharma List. This list recognizes exemplary companies in the healthcare & biopharma industry.

Recognized as a global hub for medical technology and research, Singapore has attracted top healthcare and biopharma talents and companies from around the world. It has become the center for essential healthcare services and innovations with its world-class research institutes, academic medical centers, and industry clusters.

In turn, the healthcare and biopharma sectors play a critical role in the country’s economic competitiveness, sustainability, and innovation. These industries have significantly helped in the overall improvement of public health and well-being of the people of Singapore and its neighboring countries.

The inaugural Singapore Best Workplaces in Healthcare and Biopharma List puts the spotlight on the organizations that are dedicated to providing employee satisfaction and engagement, and their commitment to excellence in the industry.

The companies in our Great Place To Work Certified™ community have the premier distinction that helps attract the best talent, build your employer brand, and secure a competitive advantage. To achieve this, they built a working environment that is purpose-driven and people-first. These companies have demonstrated that showing authentic care, prioritizing employee’s holistic well-being, and building a culture of trust go hand in hand with growth and success.

To determine the 2023 Singapore’s Best Workplaces in Healthcare and Biopharma, Great Place to Work®️ analyzed confidential survey feedback representing nearly 12,000 employees working in the tech industry in Singapore.Employees responded to over 60 survey questions describing the extent to which their organization creates a Great Place to Work For All™️. Eighty-five percent of the evaluation is based on what employees say about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. Great Place to Work analyzes these experiences relative to each organization’s size, workforce make up, and what’s typical relative to their peers in the industry.The remaining 15 percent of the rank is based on an assessment of all employees’ daily experiences of innovation, the company’s values, and the effectiveness of their leaders, to ensure they’re consistently experienced.To be considered, companies had to meet the Great Place to Work-Certified standard. To ensure survey results truly represent all employees, Great Place to Work requires that Trust Index©️ survey results are accurate to a 95% confidence level with a 5% margin of error or better. We review any anomalies in survey responses, news and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results. Companies with 10 to 99 people were considered for the small and medium category; companies with 100 employees or more were considered for the large category.

Great Place To Work® Best Workplaces™ in Singapore 2023 Evaluation Methodology

To determine the 2023 Singapore’s Best Workplaces in Technology, Great Place To Work®️ analyzed confidential survey feedback representing nearly 12,000 employees working in the tech industry in Singapore. Employees responded to over 60 survey questions describing the extent to which their organization creates a Great Place To Work For All™️. Eighty-five percent of the evaluation is based on what employees say about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. Great Place To Work analyzes these experiences relative to each organization’s size, workforce make up, and what’s typical relative to their peers in the industry. The remaining 15 percent of the rank is based on an assessment of all employees’ daily experiences of innovation, the company’s values, and the effectiveness of their leaders, to ensure they’re consistently experienced. To be considered, companies had to meet the Great Place To Work-Certified standard. To ensure survey results truly represent all employees, Great Place To Work requires that Trust Index©️ survey results are accurate to a 95% confidence level with a 5% margin of error or better. We review any anomalies in survey responses, news and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results. Companies with 10 to 99 people were considered for the small and medium category; companies with 100 employees or more were considered for the large category.

Methodology

This year, Great Place To Work™ Singapore is proud to launch our inaugural Singapore Best Workplaces in Technology List. This List recognizes exemplary companies in the information and communication technologies industry in four categories:

  • Micro category (10–29 employees)
  • Small (30-99 employees)
  • Medium (100-999 employees)
  • Large (> 1000 employees)

With Singapore’s ambition to be recognized as a regional technology hub, the influx of technology firms (around 80 of the world’s top 100 technology firms have a presence here) and global rankings that place us a leading technology hub outside of San Francisco, the establishment of a Singapore Best Workplaces List in Technology is indeed a timely and needed one. Technology firms in Singapore are characterized by hyper-growth and ambitious expansion plans. This means a continuous war for talent in a highly competitive and rapidly evolving industry.

To maintain our lead as a technology and innovation hub, the ability to attract, retain and sustain skilled talent is critical. We are proud that companies in our Great Place To Work®-Certified community List have built a high-trust culture, engaged employees and maximized their potential to facilitate innovation. They are purpose-driven and adopt a people-first mindset. These are companies that have shown that authentic care and employee well-being need not be compromised for ambitious growth, and that it is possible for businesses to scale up quickly and responsibly. Their culture and core values are embodied in every individual—from senior leadership to rank-and-file employees—and differentiate them from their competitors, priming them to be powerful magnets for top talent.

To determine the 2022 Singapore’s Best Workplaces in Technology, Great Place To Work®️ analyzed confidential survey feedback representing nearly 12,000 employees working in the tech industry in Singapore.Employees responded to over 60 survey questions describing the extent to which their organization creates a Great Place To Work For All™️. Eighty-five percent of the evaluation is based on what employees say about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. Great Place To Work analyzes these experiences relative to each organization’s size, workforce make up, and what’s typical relative to their peers in the industry.The remaining 15 percent of the rank is based on an assessment of all employees’ daily experiences of innovation, the company’s values, and the effectiveness of their leaders, to ensure they’re consistently experienced. To be considered, companies had to meet the Great Place To Work-Certified standard. To ensure survey results truly represent all employees, Great Place To Work requires that Trust Index©️ survey results are accurate to a 95% confidence level with a 5% margin of error or better. We review any anomalies in survey responses, news and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results. Companies with 10 to 99 people were considered for the small and medium category; companies with 100 employees or more were considered for the large category

 

Methodology

To determine the 2022 Singapore’s Best Workplaces™️, Great Place To Work®️ analyzed confidential survey feedback representing close to 70,000 employees across different industries in Singapore. Employees responded to over 60 survey questions describing the extent to which their organization creates a Great Place to Work For All™️. 85% of the evaluation is based on what employees say about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do.

Great Place To Work analyzes these experiences relative to each organization’s size, workforce make up, and what’s typical in their industry. The remaining 15% of the rank is based on an assessment of all employees’ daily experiences of innovation, the company’s values, and the effectiveness of their leaders, to ensure they’re consistently experienced. To be considered, companies had to meet the Great Place To Work Certified standard. To ensure survey results truly represent all employees, Great Place To Work requires that Trust Index©️ survey results are accurate to a 95% confidence level with a 5% margin of error or better. We review any anomalies in survey responses, news and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results.

Companies with 10-29 people were considered for the Micro category; those with 30 to 99 people for the Small category; companies with 100 to 999 employees were considered for the Medium category; and those with 1,000 or more for the Large category.

Great Place To Work® Best Workplaces™ in Singapore 2023 Evaluation Methodology

To determine the 2023 Singapore’s Best Workplaces in Technology, Great Place To Work®️ analyzed confidential survey feedback representing nearly 12,000 employees working in the tech industry in Singapore. Employees responded to over 60 survey questions describing the extent to which their organization creates a Great Place To Work For All™️. Eighty-five percent of the evaluation is based on what employees say about their experiences of trust and reaching their full human potential as part of their organization, no matter who they are or what they do. Great Place To Work analyzes these experiences relative to each organization’s size, workforce make up, and what’s typical relative to their peers in the industry. The remaining 15 percent of the rank is based on an assessment of all employees’ daily experiences of innovation, the company’s values, and the effectiveness of their leaders, to ensure they’re consistently experienced. To be considered, companies had to meet the Great Place To Work-Certified standard. To ensure survey results truly represent all employees, Great Place To Work requires that Trust Index©️ survey results are accurate to a 95% confidence level with a 5% margin of error or better. We review any anomalies in survey responses, news and financial performance to ensure there aren’t any extraordinary reasons to believe we couldn’t trust a company’s survey results. Companies with 10 to 99 people were considered for the small and medium category; companies with 100 employees or more were considered for the large category